A technician has just installed an Aura Contact Recording (Avaya CR) system that uses Station Bulk Recording, the customer has provided the list of extensions, login IDs and skills that need to be recorded, and the technician wants to try one first to validate the configuration. Which statement describes how to verify that the system is configured correctly?
Answer : B
- Add one of the agent login IDs in the table "Station to be Recorder" under "Operation/Station
Bulk| Recording". Then verify from Recorder Status/Ports that one the recorder ports has been
assigned to the extension where the agent is logged in, and that the state shows "Connected".
- Add one of the extensions in the table "Station to be Recorder"under “Operation/Station Bulk Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to the extension, and that the state shows "Connected".
- No extensions in the system need to be configured as they will automatically be picked up by the system, once the field "Filter Calls by VDN and/or Skill Hunt Group" under Operation/ Station Bulk Recording" has been populated with the skills provided.
- Add one of the extensions in the table "Station to be Recorder" under "Operation/Station Bulk Recording". Then verify from Recorder Status/Ports that one of the recorder ports has been assigned to the extension, and that the state shows "Idle".
To configure a pool of ports for Avaya Aura Quality Monitoring (Avaya QM) on an Avaya Aura Contact Recording (Avaya CR) system, the ports needs to be obtained from an Avaya Aura Communication manager (Avaya CM) system administrator. To which list do these extensions belong?
Answer : B
- Station extensions of agent seats
- Station extensions assigned to the Avaya CR system
- Station extensions assigned to Bulk recording mode on the Avaya CR system
- Station extensions assigned to Conference recording mode on the Avaya CR system
A technician is installing Linux onto an Avaya Aura Contact Recording (Avaya CR) server, and has completed the task of creating the ks.cfg file, and has created the floppy disk. Which command is used to tell Linux that the ks.cfg is on the floppy disk?
Answer : D
- linux ks=ks.cfg
- linux ks . cfg=floppy
- linux ks=floppy disk
- linux ks = floppy
A technician has successfully installed the Avaya Aura Contact Recording (Avaya CR) software client site, and needs to configure the software. Which three supported types of recording can be done on the Linux version of the Avaya CR? (Choose three.)
Answer : A, B, C
- Station Bulk
- Station Exec
- Trunk Bulk
- TDM lap points
A technician has successfully installed the Avaya Aura Viewer software client site, and is in the process of configuring the software. The client wants a query built that the supervisors can use to search for the previous day's calls: When built, how is the query made available to the supervisors?
Answer : BDownload more 6207.1 sample questions from above download links.
- Publish the query and assign it to the appropriate supervisor role.
- Release the query and assign it to the appropriate supervisor role.
- No action required for them to access the query.
- Give the user access to the query in the COM+ settings.
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